Optimizing Billings and Collections: How to Reengineer the Process
• Establishing Procedures: from POS to zero balances
• Teamwork approaches
• Patient education
• Review Performance: Collection rate by carrier, Reasons for denial, Contractual allowances, Bad debt write offs, AR aging by payer, Identifying errors
• How to assess your problems internally and externally
• How to set up monitoring of your system (ongoing assessments)
• Strategies for the process: How to develop a collection and billing timetable,
How to organize your accounts, How to set up a “chain” of payment, How to create customer service, representatives, How to create a welcome package, Why HMO patients need to be treated differently
• Coding/Billing Audit
• Overdue balances how to collect
America Recovery and Reinvestment Act - How to Leverage Stimulus Payout
• Learn how your practice can receive stimulus money to improve IT, training, research, community health care centers and more
• How to interpret and apply meaninful use standards to EHR technology
• Find out how the payouts are structured and how your practice can benefit
• Discover the special stipulations for RHC providers and CAHs
Understanding Ratios and Performance Standards for the Medical Practice
• Benchmarking sources
• Steps for how to benchmark your practice
• Sample of Practice Reports
• What defines practical Financial Reporting
• Financial reporting process steps
• Understanding financial statements
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• P/L vs. Cash Flow
• How Ratios are used in the practice
• Collection ratios
• Expense ratios: AR ratios, Staffing ratios, Departmental expense ratios, Payer ratios
Understanding Managed Care Contracts: How to Negotiate Them and Get Paid!
• Steps on how to evaluate your current managed care contracts
• Steps on how to analyze the managed care plan’s reimbursement methodology
• Managed care contract “DealKillers”: what they are and how to avoid them
• Recognizing the Do’s and Don’ts of contract negotiating
• 24 Point Due Diligence Checklist
Physician Compensation and Productivity
• How to compensate based on performance
• How to document: performance appraisals, disciplinary action
• Employment necessities: Employee Handbook, Job Descriptions, Job Requirements, Employment Process, Recruiting, Employment Application, Interviewing, Reference Checks, Salary, Hiring, Orientation and Training
• Benefits: protection benefits, service benefits
• Protection Benefits: insurance, pension, retirement, stock purchase
• Service Benefits: vacation, sick time, holiday bonus, counseling
Good Disaster Planning - Are you Prepared?
• What is the liklihood that a disaster will impact your medical practice in the future?
• Learn how to develop a disaster plan for your practice and what steps must be taken BEFORE disaster strikes
• Learn how to implement a disaster plan and what steps you can take to minimize business interruption |
• Receive tips on how to back up your data and store it safely so that it will be protected during a disaster
• Receive information on what items you should always have on hand
Physician/Hospital Collaboration Strategies that Work
• Alliances and partnerships must include a cohesive technology strategy in order to be successful. Learn how to collaborate successfully
• Discover technology alignment strategies that work
• What is the value of clinical integration and what is lost by now participating?
• Take an in-depth look at Stark Laws and how they can impact your collaborative efforts.
• Learn what pitfalls should be avoided
Pay For Performance (P4P)
• Defining the future of reimbursement in terms of how much and how quickly
• Changes your practice will have to make
• New financial incentives for physicians for evidenced-based care, rewards
for participation
• Electronic health records, reporting and analysis incentives with new technology improvement
• Measuring best practices with favorable patient outcomes, raising the standard of care
• Reducing variation of practice and improving patient satisfaction
The Operational, Technical and Financial Impact of the ICD-10 Conversion
• Get the lastest updates on ICD-10 requirements and why they matter to your practice
• Engage in discussions on how ICD-10 will impact other areas of your practice and how to make it all work
• Learn the five critical success factors for ICD-10 and what internal and external impacts you should anticipate
| • Take a hard look at the technical side of ICD-10 and learn how to cut through all the noise, hype and myths related to compliance
Personnel Management and Employee Incentive Plans
• Take a close look at employment laws that affect your practice, including HIPPA, the Family Medical Leave Act, ADA and many others
• Learn how to hire top performers by articulating the type of employee needed for the position and selecting applicants who have potential to become productive members of the medical practice
• Discover hiring techniques that work
• Tips on how to hire managers and evaluate managerial needs so you can hire the right person for the job
• Learn what incentives you can use to help you retain good employees
• Great information on how to manage difficult employees and when and how to implement disciplinary action
The Fundamentals of Implementing EMRs
• Discover the fundamental steps one must take to implement EMRs, including conditions, vendor readiness, economic aspects and leadership
•Learn the Dos and Don'ts of Implementing EMRs
• Receive great tips on how to obtain physician buy-in and hear lessons learned from those who implemented EMRs the hard way
How to Select and Negotiate a Performance-based Contract
• Implementing a new IT project can be extremely stressful. Learn the 10 most common mistakes people make and how to avoid them!
• Learn how to develop and RFP that clearly defines your practice's needs. Find out how to develop the RFT correctly the first time
| • Get step-by-step information on how to navigate the sales demo and how to ask the right questions to minimize surprises later
• Negotiate an IT contract like a pro so you get what you need, when you need it
Writing a Realistic, Usable Practice Business Plan
• 12 to 36 month plans
• Conducting effective due diligence
• Identification of separate business units
• Integrating managed care variables and scenarios
• Personnel, information systems, space and equipment
• Winning support from physicians, key staff and senior management
Expanding the Practice
• Determining which practice services may be expanded
• Conducting an audit on new services in light of available personnel, office space, competition, and patient availability including managed care contracts
• Adding on additional medical staff or other providers
• Keeping your best patients when they have other options
• Understanding patient convenience, location, accessibility, customer service, practice flow/wait time
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